Tournament information
THE RIVER stores tournament players, transactions, structures and settings locally on your computer. The activation and update services do not upload your tournament database. You control exports and backups.
Trial usage
The trial keeps cumulative usage in protected local Windows files and a registry record, separate from tournament backups. It includes a hashed computer identifier and is not uploaded to the activation service. Reinstalling or importing tournament data does not reset this local trial record.
Purchases and activation
Stripe processes payments. THE RIVER stores the purchase email, Stripe order references, payment status and license records needed to fulfill the purchase. We do not receive your full card number. Activation sends your purchase email, code and a hashed computer identifier; version 0.4.23 also sends hashed Windows and available system/motherboard identifiers, a public device key and signed proof of possession. The private key remains with Windows. Renewal credentials rotate; the server retains protected retry responses, key bindings and device-security events to prevent duplicate use. Raw hardware serial numbers and private device keys are not uploaded. These records are separate from tournament data.
Website and support
Support requests store the email, subject and message you submit. The support form uses a necessary session cookie for form protection. Server access logs and short-lived hashed network identifiers help operate the site and limit abuse. We do not add advertising trackers to this website.
Product records
THE RIVER — Tournament Clock Software maintains its own purchase, activation and support records in its application database.
Questions and requests
Use the support form for privacy questions or requests about your records. Some payment and transaction records may need to be retained for business or legal purposes.